In this ever complaining world I thought I would do a “shout out” to a company I think is doing it right. It's not like Starbucks needs any press but the things I love about Starbucks are not just the cool vibe, clean bathrooms, décor, free wi-fi, global partnerships, wages for employees, community outreach, pumpkin spice latte, etc. etc., but they get my drink right every time and when they don't, they fix it without attitude or complaint.
I have been a Starbucks Reward Card member since 2009. Suffice it to say, I am a
Starbucks fan and devotee. That’s right I love Starbucks! I also love that they
interact with me online via social media. They even followed me back on Twitter! I receive free drinks for frequenting
their stores and last week they sent me a physical and virtual birthday card. I
know they are a big corporation but I have to give them props for succeeding at
making me feel like I am not just a dollar sign, even though I know I am.
The many locations, consistency and determination to try just a little
harder then their competitors keep me coming back again and again. The customer experience is always positive and generally exceeds my expectations. Their ap is also
great. I can pay with my phone and it lets me know where any Starbucks is when I am
traveling. I think it is telling that I received 4 gift cards for
Starbucks last week from my friends because they know I love them too! I wrote this review
not because I want anything but I just know that if a Starbucks exec reads this
they would probably send me a free drink because that’s just how they are.
